Privacy Policy

Dear Valued Collector and Holiday Enthusiast,

At Ornaments Shop, we believe that the magic of the holidays extends to every aspect of your experience with us, including how we handle your personal information. Just as we carefully craft and curate our collection of Christopher Radko heirlooms, Disney collectibles, and Byers Choice carolers, we approach your privacy with the same dedication and care.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website christmasstatue.com or make a purchase from us.

1. Information We Collect

We collect information that helps us create a magical shopping experience for you:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information, and phone number.
• Order Information: Details about the ornaments and collectibles you purchase, including special requests or customization preferences.
• Technical Information: Information about how you access our website, including your IP address, browser type, and device information.
• Communications: Records of any correspondence when you contact our customer service team.

2. How We Use Your Information

We use your information to enhance your collecting experience:

• Process your orders and deliver your cherished collectibles
• Provide customer support and respond to your inquiries
• Send you information about new ornaments, special offers, and holiday collections (with your consent)
• Improve our website and product offerings
• Prevent fraud and enhance the security of our website
• Comply with legal obligations

3. Data Sharing and Disclosure

We treat your information with the same care we apply to our delicate glass ornaments:

• Service Providers: We share information with trusted third parties who assist us in operating our website, conducting business, and serving our customers, such as payment processors (Visa, MasterCard, JCB, PayPal) and shipping carriers.
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your privacy and security are as important to us as the quality of our collectibles:

• We implement appropriate technical and organizational measures to protect your personal information.
• All payment transactions are encrypted using SSL technology and processed through secure payment gateways.
• We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy.
• While we strive to protect your information, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

As a valued member of our collecting community, you have rights regarding your personal information:

• Access and Update: You can access and update your personal information through your account settings.
• Marketing Communications: You may opt-out of receiving marketing emails by using the unsubscribe link in our emails.
• Account Deletion: You may request deletion of your account by contacting us at [email protected].
• Data Portability: You have the right to request a copy of your personal data in a structured format.

We will respond to all legitimate requests within one month.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Required for the basic functionality of our website, such as remembering what’s in your shopping cart.
• Analytical Cookies: Help us understand how visitors interact with our website, allowing us to improve our offerings.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. International Data Transfers

As we serve collectors worldwide (with some exceptions in Asia and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect personal information from children. Our “Baby’s First Christmas” collection is designed for purchase by adults.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

10. Contact Us

Thank you for trusting Ornaments Shop with your holiday decorating and collecting needs. We are committed to protecting your privacy as we help you create magical holiday memories.

Warmest Wishes,

The Ornaments Shop Team