At Ornaments Shop, we understand that the joy of the holiday season often begins with the anticipation of receiving your carefully chosen decorations. Whether you’re a collector seeking a rare Christopher Radko piece or a family starting new traditions with a Baby’s First Christmas ornament, we strive to make your delivery experience as magical as the products themselves. Our goal is to ensure that your cherished items arrive safely and promptly, ready to become part of your holiday celebrations.
Shipping Options
We offer two convenient shipping methods to cater to your needs, ensuring that your orders are delivered with care and efficiency. Both options are designed to provide flexibility and reliability, no matter where you are in the world (excluding Asia and select remote areas).
- Standard Shipping: For those who prefer a quicker delivery, we partner with trusted carriers like DHL or FedEx. This option costs $12.95 and typically delivers within 10-15 days after dispatch. It’s perfect for last-minute shoppers or anyone eager to see their new ornaments brighten up their home.
- Free Shipping: On orders over $50, we offer free shipping via EMS. This economical choice takes 15-25 days after dispatch, ideal for planners who want to save while still enjoying our global delivery service. Please note that this method may take slightly longer but ensures your items are handled with the same dedication.
Processing and Delivery Times
Once you place an order, our team in Southfield, US, springs into action! We process all orders within 1-2 business days, carefully packaging each item to protect its craftsmanship. After dispatch, the delivery times depend on your chosen method:
- Standard Shipping (DHL/FedEx): 10-15 days.
- Free Shipping (EMS): 15-25 days.
Note: Delivery times may vary slightly due to customs or seasonal delays, but we work diligently to minimize any inconveniences. For orders outside the US, please be aware of potential import duties, which are the customer’s responsibility.
Global Reach with Heartfelt Care
As a shop that serves collectors, families, and dreamers worldwide, we take pride in our ability to bring holiday cheer to your doorstep. From the whimsical Disney Showcase collections to the elegant Charming Tails ornaments, every product is shipped with the same passion that went into curating it. Our global delivery network ensures that whether you’re in Europe, the Americas, or beyond, you can share in the magic of the season.
Returns and Support
If for any reason your delivery doesn’t meet your expectations, we offer a hassle-free return policy within 15 days of receipt. Our customer service team at [email protected] is always here to assist with tracking inquiries or issues. Based in the US, we provide secure shopping and exceptional support to make your experience joyful.
Thank you for trusting Ornaments Shop with your holiday memories. We’re honored to be part of your traditions and look forward to delivering a touch of magic to your home!